📱 About ShortPlay
ShortPlay is a short-video streaming platform that lets you watch exciting drama series anytime, anywhere. Discover thousands of episodes across romance, thriller, fantasy, and more genres — all optimized for mobile viewing.
Enjoy free content, unlock premium episodes with coins, or subscribe to VIP for unlimited access to exclusive series.
❓ Frequently Asked Questions
How do I watch videos on ShortPlay?
Simply open the app, browse or search for a series on the Home or Theater screen, and
tap any episode to start watching. Free episodes are available immediately; locked
episodes require coins or a VIP subscription.
How do I purchase coins or VIP?
Go to your Profile tab, then tap Recharge (or the coin
icon). Choose a coin package or a VIP plan (Monthly / Quarterly / Yearly) and complete
the in-app purchase securely through Apple App Store or Google Play.
What is VIP and what benefits does it include?
VIP members enjoy unlimited access to all premium episodes during their subscription
period, ad-free viewing, and priority access to newly released series.
How do I add a series to my watchlist?
On any series detail page, tap the Bookmark or Follow
icon. You can find all your saved series under the Following tab.
Can I watch videos offline?
Offline downloads are not currently supported. A stable internet connection (Wi-Fi or
mobile data) is required for streaming.
How do I restore my purchases?
Go to Profile → Settings → Restore Purchases. Make sure you are logged
in with the same Apple ID or Google account used for the original purchase.
How do I request a refund?
Refunds for in-app purchases are handled by Apple or Google. On iOS, visit
reportaproblem.apple.com.
On Android, visit the Google Play Help Center. For additional assistance, contact us at
support@shortplay.tv.
I forgot my password. How do I reset it?
On the login screen tap Forgot Password and follow the instructions
sent to your registered email address. If you signed in with Apple or Google, please
reset your password through those platforms.
How do I delete my account?
To request account deletion, please email us at
support@shortplay.tv with the subject line
"Account Deletion Request" and include your registered email address. We will process
your request within 7 business days.
✉️ Contact Us
Our support team is available Monday – Friday, 9 AM – 6 PM (UTC+8).
We typically respond within 1–2 business days.
Email Support
🔒 Privacy & Legal
We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.